Despite improvements in mitigating fraud, vulnerabilities persist for issuers, highlighting the need for a high-quality fraud prevention strategy. Visa is well placed to help with our unique AI based machine learning solutions to help fight fraud, reduce false positives and improve customer experience.

The Fraud Landscape

With 80% of disputes in payments due to fraud¹, use a sophisticated in-flight risk scoring for more targeted and better informed authorisation decisions.


¹VisaNet Data Europe, 2022

Key Risk to Issuers

Combat online fraud, including those related to cryptocurrencies, to safeguard your costs, revenue, and reputation, especially with 70% of all fraud incidents occurring online². 

²VisaNet Data Europe, 2022

Ícone provedor digital

The Fraud Opportunity

Improve customer experiences, revenue growth and top-of-wallet while helping to reduce operational costs, fraud, and false positives.

                                                                      


How fraud is creating friction in digital commerce

Tackling fraud is a delicate balancing act for financial services providers. New means of countering fraudulent behaviour can risk introducing friction to the payments process. This can impact customer satisfaction, cardholder loyalty and even business growth.

30 %

potential loss of customers after a fraud event¹

$ 62 B

a year in card-not-present transaction fraud²

300 %

increase in identity theft over the past decade³

¹Insider Intelligence, eMarketer. “Spotlight: U.S. Card Payment Fraud Losses Forecast 2022” Dec 2022
²Juniper Research. “Online Payment Fraud. Emerging Threats, Segment Analysis & Market Forecasts 2022-2027”
³2024 Identity Theft Facts and Statistics

 

Stand up to fraud without standing in the way of your customers with new generation solutions and services

See how Visa Protect always keeps things moving.

Sticky notes in a meeting on a see through board

 

 

We want to ensure our customers have the most secure way to pay and be paid – by everyone, everywhere.

— Natalie Kelly, CRO Europe

Related Resources

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Everything you need to know about our robust suite of AI-driven enterprise risk management solutions, at a glance.

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