Unlocking the potential

For generations, many communities have relied on Recommerce as a lifeline to basic goods and services. With the every-penny-counts effect of the emerging cost of living crisis and evident impacts of climate change,  most people are increasingly looking to adapt their behaviours to save money and consume more sustainably. Individuals and businesses are increasingly considering transactions to get better value for money and are motivated to participate in recommercial activities, especially resale, rental and repair, to meet their evolving needs. As sustainability, as well as cost, continues to become the expectation rather than the exception, individuals, communities and businesses need to rethink, innovate and scale opportunities to create an inclusive and sustainable future that benefits all.

couple holding phone and mug couple holding phone and mug

Who is involved?

50%

of businesses currently provide Recommerce

66%

of businesses expect % of turnover from Recommerce to increase in next 3 years - with Recommerce already accounting for half or more of turnover for a fifth of

2 figures icon
bar graph icon
tick signs in box icon
pie chart icon
consumer icon
merchant icon

60%

of consumer engagement with Recommerce activity happens online

couple in kitchen couple in kitchen

Where is Recommerce growing?

spanner and screwdriver icon
delivery truck icon
flag icon
hand with 3 lines icon

30%

Consumers in Greece more willing to try new Recommerce activities overall (30% average willingness)

16%

Greater willingness to try Rental in Greece (16%) and Poland (12%)

percent sign in tag icon
factory icon

74%

SMBs in Greece expect % of turnover from Recommerce to increase in the next three years

71%

SMBs in Italy expect % of turnover from Recommerce to increase in the next three years

70%

SMBs in UK expect % of turnover from Recommerce to increase in the next three years

women talking in office women talking in office

What is driving or limiting Recommerce?

wallet icon
leaf icon
heart in hand icon
graph projection icon
multiply signs icon
figure next to tick icon

Learn more about our approach

At Visa, we want more people to join the regenerative economy and share its benefits, as part of our mission to uplift everyone, everywhere.